Effective Date: April 15, 2026
1. Introduction
At CRC-ZENITH.com, we take the protection of your personal information very seriously. This Privacy Policy describes how we collect, use, share, and protect your information when you use our website, create a member account, and interact with our services (content, messaging, comments, profile). It complies with Quebec’s Act respecting the protection of personal information in the private sector and Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
2. Privacy Officer
The Privacy Officer for CRC-ZENITH.com is:
Eve Pouliot, info@crc-zenith.com
For any questions regarding your personal information, you may contact us using the information above.
3. Personal Information We Collect
Depending on how you use the website, we may collect the following information:
When you browse: IP address, browser type, pages visited, date and time of connection (via log files and technologies such as cookies).
Communications: Correspondence when you contact us.
4. Purposes of Collection (Why do we collect this information?)
We use your personal information to:
- Improve and optimize our website (navigation analysis).
- Comply with our legal obligations.
5. Sharing of Personal Information
We do not sell your personal information. We may share certain information in the following circumstances:
Service Providers: With trusted third parties who help us operate the website (hosting, maintenance, analytics) and who are required to respect the confidentiality of your information.
Legal Requirements: If required by law or to protect our legal rights.
6. Cookies and Similar Technologies
Our website uses cookies to improve your browsing experience, remember your preferences, and analyze traffic. You can control the use of cookies through your browser settings. However, refusing certain cookies may affect your experience on the website.
7. Retention of Personal Information
We retain your personal information as long as your account is active or as necessary to provide you with our services. If you delete your account, we will retain certain information only to comply with our legal obligations and resolve potential disputes.
8. Security
We implement reasonable security measures to protect your personal information against loss, theft, unauthorized access, disclosure, copying, or unauthorized use. This includes password encryption and secure connections.
9. Your Rights
In accordance with Quebec law, you have the following rights regarding your personal information:
- Right of access: To view the personal information we hold about you.
- Right of rectification: To request correction of inaccurate or incomplete information.
- Right to withdraw consent: To withdraw your consent at any time (which may result in the closure of your account).
- Right to be forgotten (deletion): To request deletion of your account and your personal information, subject to certain legal exceptions.
To exercise these rights, please contact us at info@example.com. We will process your request within the timeframes required by law.
10. Changes to This Policy
We may amend this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The most current version will always be published on this page with the effective date. We will notify you of any material changes.
11. Transfers Outside Quebec
Your personal information may be hosted or processed by service providers located outside Quebec, including in Canada or the United States. In such cases, it is protected by contractual clauses ensuring an adequate level of protection in accordance with applicable laws.
12. Contact Information
For any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
crc-zenith.com
Attn: Privacy Officer
info@crc-zenith.com